When it comes to secure self storage, Gold Coast residents are not short of options, with everything from small garage lockups to large big box warehouses available.
But how do you know if a storage provider is trustworthy?
To help you find secure self storage Gold Coast wide, we created a simple three-part checklist to follow:
1. CHECK REFERENCES AND REVIEWS
Checking reviews is a good way of spotting rogue traders early on in the selection process. Search the internet and build a short list of potential storage companies in your area. Now check the Facebook, Google Places and Yelp listings for each provider on your list.
Don’t be discouraged if you find the odd bad review, even the most reputable establishments get bad reviews from time to time. But you should make sure that most reviews are positive and that there are no recurring themes. For example, consistent claims of things going missing is a red flag to watch for.
Once you have narrowed down your list, don’t stop there. Any reputable storage provider should be able to provide you with references. So contact companies directly and ask them for a reference. Ideally, this should be from a reputable small business in the local area which can be independently checked.
2. CHECK TERMS AND CONDITIONS
Once you have narrowed down the list to a couple of providers make sure you read their terms and conditions. Pay particular attention to the delayed or late payment section which will detail the grace period you have before your goods can be auctioned off.
This is important because some rogue storage companies have a policy of auctioning off items if your rent is delayed by just a couple of days. Make sure there is a grace period of at least a week and preferably a month before your items can be sold. This will give you time to settle the outstanding debt and secure your belongings.
You should also check daily late fees. Some rogue storage companies charge a low price upfront but have extortionate daily late fees which can soon start adding up. So make sure there are no hidden fees or nasty surprises in the contract before you sign on the dotted line.
3. GO AND VISIT
Finally, you should go and visit each of the storage providers left on your list before committing to space. There are a couple of things you need to look out for:
First of all, check the security of the site. Make sure there is adequate security fencing and that access to the site is restricted to key holders only. The site should also be protected by CCTV both inside and outside the facility.
If you were unable to obtain a copy of their terms and conditions prior to your visit, make sure you ask for a copy and read them carefully before committing to space. If the operator won’t allow you time to take the contract home, this is a red flag and usually means they have something to hide.
Choosing a secure storage unit needn’t be hard. Carry out these quick and simple checks before committing to space and you will be able to sleep soundly at night knowing your belongings are safe and secure.