| Customer |
Comments
|
Location
|
|
Terrie-Ann
|
"Hi Andrew, I was very impressed with the cleanliness, security and packaging options offered by Big Box and I highly recommend the facility as a storage solution. Peter was so very helpful yesterday during the move. In fact, your whole team has been consistently friendly and helpful; which is greatly appreciated. The guys from Alongshore Removals were great. Jon's advice about the need for a larger space was very sound; the team were helpful, friendly, efficient and caring. Their efforts to ensure my furniture was well wrapped in transit and also in the storeroom were consistent. I have no hesitation in recommending Jon and his team to others and will certainly be booking them in the future. With thanks Terrie-Ann." (July 2010) |
Rozelle |
|
Alexander
|
"Very professional and helpful. I would recommend this company to anyone. Perfect." (July 2010) |
Rozelle |
|
Kathryn
|
"Morgans removals - Brilliant. Big Box customer service - Excellent." (July 2010) |
Rozelle |
|
Sylvia
|
"I give you 10 out of 10 for everything. Thank you, you were great." July 2010) |
Rozelle |
|
Heidi
|
"Easy access and good trolleys available. Thanks" (July 2010) |
Rozelle |
|
Dale
|
"Appreciate all your help, would definitely use Big Box again and would highly recommend your services." (June 2010) |
Rozelle |
|
Arwen
|
"Super impressed with the customer service - remembered my name after many months." (June 2010) |
Rozelle |
|
Steve
|
"Great staff! Always helpful and pleasant to deal with." (June 2010) |
Rozelle |
|
Shane
|
"Staff were always friendly and helpful" (June 2010) |
Rozelle |
|
Kiran
|
"Excellent service and friendly staff." (May 2010) |
Rozelle |
|
Joni
|
"Five star guys" (May 2010) |
Rozelle |
|
Jennifer
|
"Great friendly staff." (May 2010) |
Rozelle |
|
Craig
|
"Great service, great security. Would highly recommend and use again." (May 2010) |
Rozelle |
|
Cheryl
|
"Everything went well, no problems when I got to Big Box Self Storage, everyone was very helpful. Balmain removals were great. Everything went well, they had me loaded in 45 minutes and gone. They didn't even mind me following them around watching their every step while unloading! To top it off they dropped me back home after all was finished, can't ask for more than that. Many thanks, Cheryl." (May 2010) |
Rozelle
|
|
Lynette
|
"I have been happy with the manner in which Big Box communicated and dealt with me from the start - I am also very pleased with the facility. I also found the services by Jim's taxi truck extremely satisfactory. No need to explain or repeat anything. Removal of my goods from Ashfield to Rozelle was done professionally without incident or requiring me having to be present. He was on time and the charges were reasonable. I would recommend him to anyone." Lynette (May 2010) |
Rozelle
|
|
Aidan
|
"Hi, the service provided was excellent. Both Ben and Peter were extremely helpful, going out of their way to ensure that all our needs were met. Ben with a courtesy call to see how we we're going with the day, and Peter staying open an extra hour after close to physically help us move in. It was a very stressful time and I can't say how much I appreciated this. I was also very impressed with their genuine interest in us as people as well as customers, many thanks to you both!!
The facilities too are quite impressive, and I feel more than at ease leaving my personal belongings stored with you. In regards to "Balmain Rentals", I've used them before in each of my three moves over the last three and a half years. Very affordable rates, great selection of vehicles, and a very low fuss hiring process. Can't go wrong. Regards, Aidan. |
Rozelle |
|
Joe
|
"Hi Andrew, The service provided by Big Box has been helpful and professional. Joe (April 2010) |
Rozelle |
|
Richie
|
"Hi there, Just writing to thank you for the wonderful facilities you have and for the professional way in which you operate. I would also like to thank the friendly, welcoming staff, and especially to Peter who went out of his way to help me pick up and unload my goods with the free ute service. It was an absolute life save which also saved me a lot of money, so once again a big thanks to Big Box Self Storage and a big thank you to Peter for making my move so easy, effortless, and hassle free. Cheers, Richie." (April 2010) |
Rozelle |
|
Cynthia
|
"Fantastic!" (March 2010) |
Rozelle |
|
Kate
|
"The service and removalists you provided were excellent, thank you." (March 2010) |
Rozelle |
|
Angela
|
"Hi Andrew, I was most impressed with the service I got the other day. Both Peter and Ben were hugely helpful and were able to assist me with my storage needs efficiently and on the same day. I was impressed by their level of professionalism and their friendly service made what was a stressful time for me stress-free. I will recommend Big Box Self Storage to anyone in future who may also need storage. Please thank the boys from me as they really did a great job, Angela." (March 2010) |
Rozelle |
|
Christopher
|
"Great service" (February 2010) |
Rozelle |
|
John & Cheryl
|
"Excellent thanks" (February 2010) |
Rozelle |
|
Lucy
|
"Your staff have been very helpful and we are happy with the service so far, thanks." (February 2010) |
Rozelle |
|
Alex
|
"To the owner of Big Box Self Storage, It is not often I feel compelled to send an e-mail of gratitude for outstanding service! Yet the service we received today from Peter warrants that and more. Peter helped us pack up the truck, unload and helped transfer our goods to the storage facility. Nothing was too much trouble and all with a smile on his face. Ben at the office was also very helpful and professional. I just had to write and let you know that your staff are doing a great job. I will recommend Big Box Self Storage to all my friends. Kind regards Alex." (February 2010) |
Rozelle |
|
Dominic
|
"Great service, I would recommend your services to others." (January 2010) |
Rozelle |
|
Jennifer
|
"Dear Andrew, Many thanks for your mail and for the great service that we have had from Big Box so far. It is refreshing to receive such great attention to detail and follow up from an organisation and throughout our dealings with Big Box everyone has been very helpful, professional and quick to respond to any queries that we have raised. Thank you to you are your team. Jennifer." (January 2010) |
Rozelle |
|
Vivienne
|
"You're great." (December 2009) |
Rozelle |
|
Meagan
|
"The facility was fantastic. Great value for money. Super friendly helpful staff." (December 2009) |
Rozelle |
|
Charles
|
"Thanks a bunch!" (December 2009) |
Rozelle |
|
Trisha
|
"Brilliant, very helpful. A nice clean space." (December 2009) |
Rozelle |
|
Heidi
|
"Great service, very much appreciated!" (December 2009) |
Rozelle |
|
Lachlan
|
"Very helpful team. Thanks for making moving easier." (December 2009) |
Rozelle |
|
Alicja
|
"Very friendly, flexible and secure service." (December 2009) |
Rozelle |
|
Lauren
|
"Hi Guys, I just wanted to say thank you for all your help. I hate moving with a passion, but your super-clean and easy-to-access facility made it easy for me to store my things and your staff were fabulously helpful. Your free moving service is an absolute saviour - I would have incurred far more costs hiring a ute to get my last few things had it not been for this service. Your staff were so friendly and cheerful - Ben in particular was a great help with my move. I am already recommending Big Box at Rozelle to all my friends - anything that makes moving easier should be celebrated! - Cheers and thanks again, Lauren." (December 2009) |
Rozelle |
|
Yvonne
|
“We are really happy with the storage unit and the ease of access as we have been back and forth most weeks. The staff have been extremely friendly and helpful and I would recommend Big Box to anyone moving house or with any storage requirements" (November 2009) |
Rozelle |
|
Jason
|
"Great easy to use set up." (October 2009) |
Rozelle |
|
Good Grief Ltd
|
"We have been pleased with the service provided by Big Box." (October 2009) |
Rozelle |
|
Tania
|
"Would recommend." (October 2009) |
Rozelle |
|
Jane
|
"Hi Joe, I would like to confirm that the move-in service was extremely helpful & the service in general has been fantastic. It made the move an extremely stress-free exercise. Many thanks to you & your staff.......it's been excellent! Kind regards Jane." (October 2009) |
Rozelle |
|
Mitchell
|
"Easy to use" (September 2009) |
Rozelle |
|
Clara
|
"Friendly and helpful staff" (September 2009) |
Rozelle |
|
Bruce
|
"Good management and under paid" (September 09) |
Rozelle |
|
Olivia
|
"Great friendly and helpful customer service!" (September 09) |
Rozelle |
|
Sweta
|
"Good clean environment and very hospitable staff." (September 09) |
Rozelle |
|
Sean
|
"Couteous staff and helpful." (August 2009) |
Rozelle |
|
Tony
|
"I would just like to thank Peter in particular for his help on Saturday morning with the free pick-up of our storage items - the safe transport in the UTE and his assistance in getting our new storage agreement processed quickly and helping me get the storage items into the facility. I also know that Andrew had been very helpful to my wife Cathy when she was arranging for the storage - in letting her know what was available and what would best suit our needs. Thanks again, best wishes Tony." (August 2009) |
Rozelle |
|
Stephen
|
"Free UTE on move in is a great service. Ben packed it very well." (August 2009) |
Rozelle |
|
Edmund
|
"Staff are very friendly and helpful" (August 2009) |
Rozelle |
|
Dorothy
|
"Good people, good service" (August 2009) |
Rozelle |
|
Martine
|
"To whom it may concern,
We just wanted to write and share what a wonderful experience we had with the level of service we received from Peter at your Rozelle location. He went above and beyond, was polite and helpful with our enquiries and with the "moving in" process. We want to recognise Peter for being an outstanding employee. He made the difference in choosing between Big Box and any other storage facility.
Thank you to Peter and thank you to Big Box! (July 2009) |
Rozelle |
|
Lara
|
"Dear Andrew, I would like to congratulate you on the brilliant service you offer. My experience with Big Box Self Storage has been excellent. Peter has been an exceptional service rep to your company. Being extremely helpful with suggestions and of the politest manner. He knows his product and is very understanding where needed. He is very patient, polite and friendly. You could say that I am not always the easiest customer to deal with.
Ben was also very helpful, polite and friendly. Both were very willing to offer any assistance complemented with useful suggestions. It is not always acknowledged in the customer service industry, as everyone is always free to complain than compliment. I am happy with the overall service and have no suggestion for improvement other than that you have excellent staff worth keeping. The free delivery was very useful to me, the follow up phone calls and e-mails I found added to the service and more importantly the people have been the most important factor. Excellent service. Thanks again, Kind regards Lara." (July 2009) |
Rozelle |
|
Caitlin
|
"Close to the city and great value. Professional, nothing bad to say." (June 2009) |
Rozelle
|
|
Gerard
|
"Dear Andrew and team, thank you. Your facility is excellent. Thanks, Gerard." (May 2009) |
Rozelle |
|
Tony
|
"All good" (May 2009) |
Rozelle |
|
Rose
|
"Dear Andrew and team, Just wanted to say a big thanks for all your assistance and brilliant customer service while my belongings were stored for over a year at Big Box. I never dealt with such a well organised and helpful company! all the best, Rose." (April 2009) |
Rozelle |
|
Amy
|
"Andrew was very helpful and nice." (April 2009) |
Rozelle
|
|
Donald
|
"Excellent storage facility and recommended to family and friends" (April 2009) |
Rozelle |
|
Paul
|
"Tremendous service from beginning to end. So appreciated." (April 2009) |
Rozelle |
|
Dileen
|
"Great service from Peter. (very friendly)" (March 2009) |
Rozelle |
|
Peter
|
"Andrew deserves a pay rise!" (March 2009) |
Rozelle |
|
Helen
|
"Hi Andrew, Thank you all for your good service - it was a pleasure to deal with a professional team. Please pass my regards and thanks to Peter who was very helpful. Helen. (February 2009) |
Rozelle |
|
Vicki
|
"Hello Andrew, Thanks. Your service has been great so far and I would recommend you to anyone - well done! Many thanks, Vicki." (February 2009) |
Rozelle |
|
Lisa
|
"The whole team were a pleasure to deal with down there. Pleasant, friendly, efficient. Premises were clean and organised. All of you should be proud of the business. Best wishes Lisa." (February 2009) |
Rozelle |
|
Mindy
|
"Fantastic set up guys! Thank you! (February 2009) |
Rozelle |
|
Sarah
|
"Max B was fabulous" (January 2009) |
Rozelle |
|
Shashi
|
"Great staff" (December 2008) |
Rozelle |
|
Neil
|
"Brilliant clean storage. Excellent communication over any issues" (December 2008) |
Rozelle |
|
Lucas
|
"Excellent service and facility" (December 2008) |
Rozelle |
|
Maarinke
|
"Fantastic quiet location, very friendly and helpful staff. Thankyou!" (November 2008) |
Rozelle |
|
Anthony
|
"Andrew was a star". (November 2008) |
Rozelle |
|
Nicholas
|
"Andrew was great". (November 2008) |
Rozelle |
|
Ron
|
"Great service - Good location." (November 2008) |
Rozelle |
|
Jared
|
"Hi Andrew, It was yourself who took care of everything for me last weekend. No complaints whatsoever. You were extremely helpful and friendly and seemed only too pleased to make sure everything ran smoothly for me. The same goes for Peter, manning the desk on Sunday. Regards Jared." (November 2008) |
Rozelle |
|
Rebecca
|
"All I can say is that you have been absolutely amazing in all aspects of my storage needs. From the first point of contact on the phone Andrew was beyond helpful and I would recommend Big Box Self Storage to anyone. I look forward to a long relationship with you guys." (October 2008) |
Rozelle |
|
Karen
|
"An excellent level of service provided. The driver of the UTE turned up on time and assisted with the removal of all my goods, which was a great inclusion. On the day I was able to downsize to a smaller unit space which helped decrease my storage fees and save some money. It all seemed like a fairly smooth move. Everyone that I dealt with was very professional, friendly and helpful. Thanks to the team at Big Box Self Storage Rozelle for all your help. Thanks Karen." (September 2008) |
Rozelle |
|
Kane
|
"Dear Andrew, I would like to thank you and your staff for the excellent service you provided. It was very helpful and friendly and shouldn't go unrecognised." (August 2008) |
Rozelle |
|
Paul
|
"Thanks Padraig, it's been super service so far. The storage area is magnificent - so good I am almost tempted to move in during this period of renovation. Regards Paul." (August 2008) |
Rozelle |
|
Rebecca
|
"Very happy with the facilities and level of service provided. I used Morgans Removals who were also very helpful and professional. I would recommend all to my friends and colleagues. Regards Rebecca" (July 2008) |
Rozelle |
|
Rosemary
|
"Thanks for being so helpful and accommodating!" (July 2007) |
Rozelle |
|
Dragica
|
"Excellent service thank you" (July 2008) |
Rozelle |
|
Van
|
"Hi Andrew, So far Big Box have been great in all areas of their services. I used a removal company called Green Moves. They're based in Balmain but do removals in all areas. They're fantastic and reasonably priced. We would highly recommend them and we would ask for you to also do so." (June 2008) |
Rozelle |
|
Roger
|
"Thank you very much to everyone there for your service - You have been a pleasure to deal with - nothing but courteous and helpful from start to the end." (June 2008) |
Rozelle |
|
Steve
|
"Max's service was absolutely brilliant and very professional". (June 2008) |
Rozelle |
|
Elena
|
"Very helpful staff and great facility." (June 2008) |
Rozelle |
|
Jill
|
"Everything with Big Box is perfect...exceptional service is always given!" |
Rozelle |
|
Sarah
|
"Max, YOU ARE FANTASTIC. Love your work and all the extra effort you have made to help me. Thanks again, Sarah. |
Rozelle |
|
Hugh
|
"All staff excellent! Thank you!" (May 2008) |
Rozelle |
|
Anna
|
"Very clean and professionally run/managed." (May 2008) |
Rozelle |
|
Jo
|
"I can't think of one area your business could improve on - I couldn't be happier with the customer service I received from both Big Box Self Storage and Morgan Removals (thanks for recommending them). The whole process of moving and putting my belongings into storage was a pleasure, and made so much easier by the care and professionalism of Big Box Self Storage and Morgan Removals. Thanks again, Jo." (May 2008) |
Rozelle |
|
Michael
|
"Big Box Self Storage were a great help and provided good service" (May 2008) |
Rozelle |
|
Susan
|
"Excellent - Recommended to all my friends" (May 2008) |
Rozelle |
|
Antonia
|
"Max & Andrew are always friendly & professional" (May 2008) |
Rozelle |
|
Jonathan
|
"Great staff, always helpful" (May 2008) |
Rozelle |
|
Nic
|
"Hi Andrew, everything has been fine. I really just put my things in that first day and haven't worried about them since. I can't see where you could have been better as you made everything easy. My things were moved in by Morgan Removals and those guys were great to. All in all my move went very well! Nic" (April 2008) |
Rozelle |
|
Mike
|
"Dear Andrew, the service you offer is very good and you and Max make a great team. To be honest, I really don't know how you could improve things. Kind regards, Mike" (April 2008) |
Rozelle |
|
Sunil
|
"Hi Andrew and Max, I was very pleased with your service, professionalism, facilities and price. Although I did choose you because of your excellent rates, your wonderful service beyond the call of duty impressed me most and I would have no hesitation - voucher or otherwise - in recommending you to my friends and family." (April 2008) |
Rozelle |
|
Ray
|
"Hi Andrew, may I say that the service being provided by you and Max has been exemplary. Also the facility and your procedures are first class. I can't think of any improvements needed. I wouldn't hesitate in recommending you guys to any others I meet who may be needing a storage service. Also the quality of the work done by Morgan Removals (Nick and Paul) was terrific; that's why I'm using them again. Regards, Ray." (March 2008) |
Rozelle |
|
Marcos
|
"Thanks Andrew, the service has been excellent, thanks. Max and the rest of the staff have been extremely helpful. They are all good men. Cheers Marcos" (March 2008) |
Rozelle |
|
Tanya
|
"I am just writing to thank the staff of Big Box Self Storage for their exceptional customer service to me whilst moving my belongings into storage. I particularly wanted to make mention of Max who was a pleasure to deal with both, over the phone and via e-mail. Max welcomed me on my arrival and was very organised in having my things directed to the storage unit. Something that I had seen as a chore earlier in the day, was turned into a pleasant experience with all staff being great to deal with. Thank you!!! Have a great day! Tanya. (March 2008) |
Rozelle |
|
Leone
|
"Hi Max, I just wanted to say thank you. You have been the most helpful efficient person I have come across in weeks! Thanks again for your help, the boxes are perfect. Leone. (March 2008) |
Rozelle |
| Ashly & Blake |
"Dear Andrew, I am writing to you on behalf of myself and my partner, customers of your Big Box Rozelle storage facility. We just felt the need to advise you of how genuinely pleased we have been with the level of customer service your staff (Max & Skender) have shown us. From the beginning they have gone out of their way to accommodate our every need and we have really appreciated their cheery attitude and professionalism. We have recommended Big Box to all our friends and will continue to spread good words about your company in the future. If we ever need storage again, we'll now know who to call! Thank you for time, Kind regards, Ashley and Blake. (February 2008) |
Rozelle |
|
Kristy
|
"Big Box Self Storage Service has been fantastic and couldn't be improved. Morgan Removals were recommended to us by your company and they were excellent and especially took great care with our furniture, cheers Kristy". (January 2008) |
Rozelle |
|
Florian & Felicity
|
"My wife Felicity and I would like to thank you and all the staff at Big Box Rozelle for your superb service during our move in today. In particular, we would like to thank Max for his help, advice and patience - he went above and beyond the call of duty and we are very grateful for his assistance. Kind regards Florian and Felicity." (January 2008) |
Rozelle |
|
Deana
|
"We really love the premises that you have there at Rozelle. It's clean, safe and Max is always professional with the business, Deana." (January 2008) |
Rozelle |
|
Meredith
|
"Caroline and I would like to express our thanks for all your assistance Andrew to date - your service & assistance has been fantastic and we would like to express our thanks & appreciation (especially with the unloading!)" (August 2007) |
Rozelle |
|
Candice
|
"Dear Big Box! Just a note of thanks - all the Big Box staff have been fabulous and I would not hesitate to use Big Box Self Storage again in the future. Cheers for now, Candice. (August 2007) |
Rozelle |
|
Lakshman
|
"Hi Andrew, Thank you to you and Max for the wonderful service! The facilities and friendly faces were greatly appreciated and we will certainly come back to you guys should we have any storage needs in the future. Many thanks" (August 2007) |
Rozelle |
|
Emma-Louise
|
"Hi Andrew, I have actually been recommending people to Big Box as you guys have been extremely helpful to me. The majority of other storage places in the Balmain / Rozelle area were quite uncooperative and would only do either one or two months minimum. The level of service from Big Box has been very good" (August 2007) |
Rozelle |
|
Andrew
|
"I just want to acknowledge how impressed I was with Fiorella and the way in which she handled my move into Big Box Self Storage. A number of problems crept up (with my removalists - not with Big Box) on the day and Fiorella managed them all in a very professional, courteous and efficient manner, which meant that a potentially stressful move progressed smoothly. I must add that when I was off site for a while, Fiorella managed the two removal men in a much more effective manner than I was able to - so well done and thank you!" (February 2007) |
Rozelle
|
|
Maria
|
"I recently contacted Big Box and wanted to let you know how delighted and impressed I have been with the service you offer. From the first moment I went into the Rozelle depot the staff were friendly and helpful. They organized for a quote and all went well. On Friday I had trouble with the removalists that I booked and when I rang the office to say that I would be late, the young fellow Max, could not have been more accommodating. He was prepared to wait after hours which was a great relief to me.
Not only did he wait, he was courteous and patient with the removalist and myself. He could not have been more helpful and attentive. We often hear when things go wrong, but I wanted to let you know that the staff I have encountered there, in particular Max, are a positive asset to your company. I certainly will be passing on to those I know, my positive experience." (March 2007)
|
Rozelle |
|
Luke
|
"All good - Free move and the patience required to wait for last minute booking appreciated" (June 2007)
|
Rozelle |
|
Andrew
|
"Great location, clean and new facilities and helpful staff (especially Max)" (June 2007) |
Rozelle |
|
John
|
"Wonderful friendly staff who will bend over backwards to be helpful" |
Rozelle |
|
Leo
|
"Thanks to Max who stayed late on a Friday night to move me in and give him a massive pay rise or at least a pat on the back for doing customer service the way it should it done. He was helpful, courteous and friendly. Couldn't ask for more" (September 2007) |
Rozelle |
|
Danielle
|
"Hi, I just wanted to say an enormous thank you to your staff, Max and Skender, who did a sterling Job of helping us move on Sunday.
Due to the Marathon, Max was held up but he did the right thing and called to let us know. For the same reason, the people who were supposed to help us move were massively held up and weren't around to help us load Max's UTE. Max went above and beyond the call of Duty. We were just so grateful that he was so flexible with us. Skender too was wonderful.
Congratulations on having two wonderful staff members! Regards Danielle." (September 2007)
|
Rozelle |
|
David
|
"I arrived at 5.20pm on Saturday evening to buy some boxes and unfortunately they would not all fit into my car. The young employee Max then offered to put the rest in his own car and deliver them free to my home personally after work. This kind of service is an example of rare good old fashioned service that you just don't get anymore. Max's help was much appreciated" (April 2007)
|
Rozelle |
|
Julie
|
"Always helpful, great customer service." (March 2009) |
Labrador |
| Northside Homes Pty Ltd |
"Good People!" (December 2009) |
Labrador |
| Glamour Cases |
"Thanks for the awesome service and all your help." (November 2009) |
Labrador |
|
Rachael
|
"Fantastic service, awesome staff, couldn't ask for more!! (September 2009) |
Labrador |
|
Murry
|
"Excellent service and staff, a very clean facility." (September 2009) |
Labrador |
|
J.C.
|
"Excellent service" (September 2009) |
Labrador |
|
Peter
|
"Hi Shane. I can't fault the service at all. How to improve people that bend over backwards for you is beyond me. Keep up what you are doing. I just wish all other companies I deal with would take as much care and pride in there job as you do. Well done, regards Peter. (August 2009) |
Labrador |
|
Robyn
|
"We were so impressed with the friendly, helpful service. Thank you so much." (July 2009) |
Labrador |
|
Lindy
|
"Great services" (July 2009) |
Labrador |
|
Lynn
|
"Friendly and helpful staff. Recommend highly" (March 2009) |
Labrador |
|
Jasmine
|
"Everybody was "fab". (February 2009) |
Labrador |
|
Jack
|
"Very professionally run storage facility and very accommodating staff". (February 2009) |
Labrador |
|
Leisa
|
"Absolutely wonderful service from Shane." (January 2009) |
Labrador |
|
Alison
|
"Very good service, most appreciated." (November 2009) |
Labrador |
|
Tania
|
"Excellent service. Great business and staff." (October 2008) |
Labrador |
|
Gary
|
"Great service all around, could not ask for anything more. Cheers!" (October 2008) |
Labrador |
|
Allan
|
"Excellent Service" (September 2008) |
Labrador |
|
Sherilyn
|
"I have found this experience to be the very best. I would gladly recommend Big Box Labrador to anyone. The staff were always very friendly and the guys always willing to help." (September 2008) |
Labrador |
|
Emma
|
"I didn't get a chance to say thank you. From the moment we first signed up with Shane, every staff member has been absolutely brilliant and nothing was ever too much trouble. So thanks for being the best self storage place on the Gold Coast I will definitely be recommending you to all my friends and family. Regards Emma. (August 2008) |
Labrador |
|
Lloyd
|
"Keep providing the friendly personal service, its a pleasure" (May 2008)
|
Labrador |
|
Amanda
|
"Great Value" (May 2008) |
Labrador |
|
Deb
|
"Excellent staff, excellent service" (May 2008) |
Labrador |
|
Brandie
|
"Good communication skills and very happy with my service." (March 2008) |
Labrador |
|
Olivia
|
"Wonderful staff! Never hesitated to assist!" (February 2008) |
Labrador |
|
Gwen
|
"4 star plus service. A big thankyou for great service once again - your friendly staff are the best!!" (February 2008) |
Labrador |
|
Geoff
|
"Whatever you are doing, keep doing it. It was doing business with beautiful people." (February 2008) |
Labrador |
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Russell
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"Good service and a clean facility" (July 2007) |
Labrador |
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Silka
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"I cannot speak more highly of Shane and the company. He has over extended himself beyond normal employee requirements and expectations. Throughout all of 1998 to current, Shane has never let me down. He has been efficient and professional in every single dealing....I always felt my goods were safe with Big Box. I'm sure you've had wonderful reports from clients but I just wanted to add my piece because he is so worth it." (April 2007) |
Labrador |
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Cassandra
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"Excellent service" |
Labrador |
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Brett & Andrea
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"Shane was excellent. Great service - Friendly and courteous" |
Labrador |
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Divina (Commercial customer)
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"Shane, I am so glad I made the right decision to use Big Box for my storage for about 8 months. Your rates are competitive, and the service - at all levels - is outstanding. You never make me feel I'm imposing whenever I ask for help that's way out of your usual work. Everyone was very friendly, personal, attentive and efficient. Extremely reliable people - you always have a solution to difficult situations. Thank you so much, and I will definitely recommend you to anybody needing your facility and service." (May 2007) |
Labrador |
| Teresa & Tim |
"Shane, We want to thank you and your staff for being so helpful and congratulate you on such a wonderful friendly service you offer. Nothing has ever been a problem for yourself or staff when requesting invoices to be re-done and also the fact that we were overseas and you regularly kept us up to date re accounts via e-mail. We sincerely wish that many other companies we deal with had your quality and expertise." (July 2007) |
Labrador |
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Tim
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"Great service and very secure." July 2007 |
Labrador |
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Cheryl
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"I would like to take this opportunity to thank you for the wonderful service that you (Shane) have provided. Your personalized attention has brought me a great deal of comfort during the time that I have stored my treasured possessions with you." |
Labrador |
